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~/workflows/customer-feedback-to-execution

Most customer feedback dies in Slack threads.

> Strukt turns customer conversations into tracked work automatically.

Slack thread

Example

Sales reports a bug in Slack.

Support adds: 'Another customer hit this too.'

PM says: 'We should prioritize this.'

Engineering reacts with 👀.

And then nothing happens.

Fix

Strukt turns those conversations into actual work

Creates a new task if none exists.

Updates existing issues if they do.

Links customer impact automatically.

Raises visibility as more reports come in.

Keeps Slack, Jira, Linear, and GitHub synced.

Checks

What stays visible

Customers affected

Existing related tickets

Slack threads that mention the same issue

Owner and status changes

Linked PRs and commits

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